About Us

New England Claims Service, Inc. was founded in 1985 by William D. and Dianne A. Randall. Prior, Mr. Randall was employed by two major insurance carriers for over 15 years as a Multiple Line Adjuster and Regional Claims Manager in New England, New York and New Jersey.

We represent many insurance companies, self-insureds and third party administrators nationwide, including Lloyd’s of London.

We are a defense oriented company that stresses early recognition of exposure, rapid and thorough investigation of the facts and early disposition to maintain severity and pending control. Our primary method of completing all tasks is active management and the flow of communication.

Our goal is to investigate, adjust losses and assist our clients in loss control and expenses. We provide top quality investigation, timely service and accurate reliable reports at competitive rates.